Returns & Exchanges
At Books, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items with original tags attached. If your purchase doesn't fit your story, we are here to help you find the perfect replacement or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all tags are intact, and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing